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Legal Terms and Conditions

These terms apply to all users of JH Consulting services and digital products, including the Shenzhen Dental Access Playbook and personalized planning support.

1. Service Scope and Medical Disclaimer

  • JH Consulting provides informational and planning support only.
  • No doctor-patient relationship is created between JH Consulting and any user.
  • JH Consulting does not provide diagnosis, treatment, prescriptions, or emergency care.
  • All medical decisions must be made by licensed healthcare professionals selected by the user.
  • Provider profiles, pricing references, and waiting-time expectations are for guidance only.

2. User Responsibility and Third-Party Services

  • Users are solely responsible for selecting providers, approving treatment plans, and signing medical consent forms.
  • JH Consulting is not an agent, employee, or legal representative of any hospital, clinic, airline, hotel, or transport operator.
  • Third-party availability, pricing, and quality may change without notice.
  • Cross-border entry, visa status, and travel compliance remain the user's sole responsibility.

3. Digital Product Delivery and No-Refund Policy

  • This is a digital knowledge product with immediate access and/or digital delivery.
  • All payments are final once access is granted, files are delivered, or personalized guidance starts.
  • No refund is provided for change of mind, partial use, non-use, or mismatch with subjective expectations.
  • Accidental duplicate payments caused by technical error may be reviewed and handled case-by-case.
  • If mandatory consumer law applies, such rights apply only to the minimum legally required extent.

4. Limitation of Liability

  • JH Consulting is not liable for treatment outcome, complication, misdiagnosis, delay, or provider misconduct.
  • JH Consulting is not liable for travel disruption, border issues, personal injury, property loss, or missed appointments.
  • To the fullest extent permitted by law, JH Consulting excludes indirect, consequential, punitive, and special damages.
  • Total aggregate liability is limited to the amount actually paid by the user for the relevant product.

5. Indemnity

  • User agrees to indemnify and hold harmless JH Consulting from claims arising from misuse of content or unlawful activity.
  • User agrees to indemnify JH Consulting from claims related to unauthorized redistribution, resale, or public posting of paid materials.

6. Intellectual Property and License

  • All guides, templates, checklists, and text are proprietary intellectual property of JH Consulting unless otherwise stated.
  • Purchase grants a limited, non-transferable, non-exclusive personal-use license.
  • Copying, republishing, resale, sublicensing, or commercial redistribution is prohibited without written consent.

7. Privacy and Data Use

  • User information is collected for order processing, support, and personalized planning delivery.
  • JH Consulting may store user-provided details, including contact and planning information, for service fulfillment and records.
  • Users should not upload highly sensitive medical records unless specifically requested through secure channels.

8. Governing Law and Dispute Resolution

  • These terms are governed by Hong Kong SAR law, subject to mandatory consumer protection law where applicable.
  • Any dispute not resolved amicably shall be submitted to courts with competent jurisdiction in Hong Kong SAR, unless mandatory law requires otherwise.

9. Updates to Terms

  • JH Consulting may update these terms from time to time.
  • The latest version published on this page applies to new purchases from the publication date.

Last updated: February 23, 2026